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M-Pesa ↔ Family Bank
M-Pesa to Family Bank Transfer Guide
Everything you need to move money between M-Pesa and Family Bank — paybill numbers, USSD codes, step-by-step instructions and fee breakdowns.
222111
Paybill
*325#
USSD
Free
M-Pesa→Bank Fee
Instant to 10 minutes
Processing
1
M-Pesa → Family Bank
✓ Free- 1Dial *334# on your Safaricom line
- 2Select "Lipa na M-Pesa"
- 3Select "Pay Bill"
- 4Enter Business Number: 222111
- 5Enter your Family Bank account number
- 6Enter the amount
- 7Confirm with your M-Pesa PIN
Account Format
Your Family Bank account number
Amount Limits
Min: KES 10 · Max: KES 300,000
Family Bank is popular with SMEs and has branches in most Kenyan towns
Your account number appears on your Family Bank statement or debit card
2
Family Bank → M-Pesa
KES 30–108 depending on amount- 1Dial *325# on your phone
- 2Select "Transfer Money"
- 3Select "To M-Pesa"
- 4Enter the M-Pesa number
- 5Enter the amount
- 6Enter your Family Bank PIN to confirm
Processing Time
Instant
Max Per Transaction
KES 100,000
Also available via Family Bank Mobile app
Family Bank has strong presence in rural areas and is popular with farmers and SMEs
Frequently Asked Questions — M-Pesa & Family Bank
What is Family Bank's Paybill number?
222111 is the Family Bank Paybill number.
Does Family Bank work with M-Pesa in rural areas?
Yes — the USSD service *325# works on any phone nationwide without internet or a smartphone.
Family Bank Customer Care
0703 095 445 · Available Mon–Sat